The amazing growth and development of technology, worldwide, can be recognised in the opportunities that many businesses have had in making changes to their daily systems in trying to become more digital. Having said, companies and organisations around the world have been faced with the reality of a worldwide pandemic and how working from home has played a crucial role in helping reduce the spread of Covid-19. The year, 2020, has resulted in businesses, schools, universities and similar people-orientated organisations to reshape how people could still collaborate and communicate. Throughout the pandemic, the use of video conferencing has grown, so that companies and organisations can remain functioning and profitable.
As of last year, some people may have not been aware of what Zoom or Microsoft Teams were, however, as of now, both are staples in many households, schools, and businesses. But is one better than the other and if so, what are the differences between the two platforms that provide efficient productivity and communication?
To begin, let’s have a look at what Teams and Zoom are.
The Microsoft Teams app can be thought of as the physical office space of which your employees and colleagues would be working in, the ability to have instant chats (send messages), have meetings and break off into departments, gives the app a likeness to that of an office space. The app allows for many different communication channels across connected e-mail addresses, that allows for a main chat, private chats, and the chance to create groups specific to a department or project. Effectively, on Teams, people can use the message platform to chat to colleagues and employees rather than e-mail. Communication can happen through set up video-calls and Wi-Fi calls, almost instantly from chat, groups, and an invitation via e-mail. Microsoft is great for small to medium businesses as you can chat, ‘meet’, call and collaborate from anywhere.
As of last year, many people were unaware of what Zoom was until it became a popular platform to get connected with friends, family, and businesses, during a time when we were not allowed to see each other. Zoom is primarily a video app that allows you to connect and talk to multiple people from within and outside your business. In difference, Zoom is more focused on being a video and online chat communication platform. With the ability to download Zoom on your phone as an app, the convenience is found in that you can connect with people on Zoom no matter what device.
So, what exactly is the difference between the two platforms?
You can easily video chat with people from outside your organisation, they don’t need to be a part of your company account.
Much like an office space, Teams allows employees and colleagues to remain connected in a shared space and platform.
The video layout allows that everyone in the meeting can be seen at once.
Use instant messaging to chat rather than exchanged emails.
No matter, your location or device, you can join a Zoom meeting from anywhere.
Works well with Office 365 and you can securely edit and share files at the same time between chats.
The video quality is great with HD video and audio. Including customised settings with the options to enable and disable video and audio during a meeting.
It is mobile friendly and can allow for connectivity with people outside your organisation through an easy setup.
Zoom has 3 paid options as well as a basic free option
Teams can be installed for free if you don’t have Office 365.
Zooms vs Teams: The Verdict
Zoom is a good platform for a business to use when searching for HD quality videos, and for the purpose of connecting and setting up meetings, rather than collaborating. Zoom is a functional platform for businesses who are looking to get in touch with external users rather than communicate between colleagues and employees.
Having said, Microsoft Teams is a popular choice for a business as it provides an overall office function and productivity as it is a collaborative platform that provides more than just video and call functions, but merely the option to chat, share files and it syncs up well with other Office 365 and Microsoft technology. Teams is a workplace productivity hub that can assist you in achieving your everyday tasks.
Ensure that your business remains connected during these unprecedented times with Covid-19 and the third lockdown in South Africa. Make use of communicative platforms that will benefit your business’s communication and overall productivity, so that you can remain relevant, up to date and profitable.
At Oasis Intelligent IT Solutions, we can assist you in ensuring your business stays connected, by connecting you to the Internet through, and are able to troubleshoot any issues with: ADSL, WI-FI, 3G, Fibre and VPN (Virtual Personal Network). Our remote management services include managed services from Oasis in both a reactive (responding as and when necessary) and pro-active response.
For the smooth running of any business, the services of an IT services company can assist in continually improving workplace efficiency and productivity. Contact Oasis Intelligent IT Solutions for professional, personalised, and affordable IT solutions
As of the past year, we can see that technology is continually changing with a rapid emergence of new technological services and offerings. Having a rapid change in technology, in turn, has had businesses and organisations modifying the way in which they operate and handle IT maintenance, support and services daily. Every business, whether big or small, needs some type of IT support structure and service to ensure well-organised productivity.
Utilising and outsourcing a managed IT services company, such as Oasis Intelligent IT Solutions, is beneficial to the smooth running of an organisation. When a business has an IT services company, it is important that the IT company know and understand the role which computers and information systems play in a business environment. As an IT services company they can offer a variety of IT support, provide solutions and effective productivity to any business.
Exactly how and why does your business benefit from managed IT Services and IT support?
As mentioned, the size of your business should not be a determining factor of whether you should implement IT support services. As of the ever-changing year, with a worldwide pandemic, almost all businesses (regardless of their size) have relied on the support from their IT services company. Having a managed IT service within your business, creates a consistent relationship between your company and your IT network.
The responsibility of your IT company is primarily to ensure that the correct infrastructure is being implemented and maintained for the successful utilisation of your business’ networks and operating systems. This means that you will have a more hands on approach in ensuring that your business network runs properly. Information Technologies can boost the growth of your company by improving your profitability and reduce costs by keeping up to date and choosing the right information systems and communications technologies.
Information systems within a business are recognized as equipment that helps store, use, exchange or create information. This can include equipment such as computers, servers, internet connectivity equipment and phone systems that can form the integral part of most modern businesses.
A business who has a managed IT services company benefits to overall communication through the implementation of electronically based communication systems such as chat services, email servers, and routers. These routes of communication can be used for successful internal messaging in an effective and professional manner. This type of IT equipment, within a business, can be used to send out business reports, daily e-mails, update employees as well as connect with colleagues and employees in the business as well as customers.
Moreover, an advantage of having IT support is that IT can enhance a company’s strategic thinking and increase knowledge transfer. Through a successful IT structure within a business, accessing databases given businesses the ability to interpret and transfer certain information. Companies have a been given the access to information about their customers and clients whereby they can work on enhancing and delivering new products or services to their target markets. Managed IT services such as infrastructure protection, cloud services and network infrastructure are strategic investments by any company or organisation to properly assess their business and implement the correct strategies to remain modern and relevant.
For the smooth running of any business, the services of a managed IT services company can assist in continually improving workplace efficiency and productivity. Contact Oasis Intelligent IT Solutions for professional, personalised and affordable IT solutions. Fitting into your budget, Oasis Intelligent IT Solutions will design the most practical and advanced solutions, tailored to your specific needs.
The years of 2020 and 2021 can arguably be recognised as a period in history where people and technology have become more independent on one another, because of the Covid-19 pandemic. However dependent on one another, there are still a few people trying to understand the basics of technology in this modern day setting: connecting up the internet, finding the most well lit room for video calls, and the importance of constantly saving and backing up data.
The result of the South African lockdown has had people discussing the reliance that they have formed on their phones, tablets, computers, and laptops more than ever, since working from home became a reality. However, the productivity of some in continuing their weekly business life has been disrupted because of inactive backing and storage systems. The result– an unproductive workday due to lost data and important information.
The hindering of productivity, as of Covid-19, has been viewed in the way in which some South African businesses have been left vulnerable to cybercrime. Accessing unknown URLs, opening spams, and becoming victims to impersonation attacks has businesses vulnerable to being hacked. Not only that, the clients who hand over personal data or information to a business are equally at risk of when a cyberattack occurs. The company, employees and their clients have quickly fallen ‘victim’ to the hackers.
To prevent lost and/ or stolen data, backing up your data is an important step in any technological relationship. Backing your data up to the cloud or any type of data backup storage system is essential. The concept of backing up your data is a process of making a copy of information, images, videos, or important documents, personal or business related, from any device. This copied form of data is then stored in a separate and secure location that can be accessed anytime should the data need to be restored.
As a preventative measure or solution, some people may have heard about or recommended to use the cloud or similar data storing solutions. Often, people have heard of the cloud, but are not aware of what it entails, what the functionality of the cloud is or how simple it is to use in our everyday technological experiences. To put it simply, the cloud is the internet and what you can access remotely via the internet. When your data is stored on an internet server instead of your device’s hard drive, it means that the data is stored in the cloud. It is like having an extra hard drive you can access anytime that you are connected to the internet.
Alternatively, the cloud is not the only storage system accessible for data backups. The cloud is specifically focused via the internet, however, there are other backup solutions, such as removable media. This includes a USB stick, an external hard drive and external backup solutions such as services from an Information Technology company such as Oasis Intelligent It Solutions. Oasis Intelligent It Solutions offer services focused on information backups and infrastructure prevention that can help with storing data as well as restoring last information.
It is therefore crucial for business owners to invest in decent data backup solutions as lost data or information that cannot be retrieved will impact their business environments negatively – it can result in a loss of clients and money.
In July 2021, South Africa will launch a new data protection law, the Protection of Personal Information Act (POPIA). The purpose of the act is to protect people from data harm and loss, protect personal information and safekeep their privacy. POPIA will be a suitable strategy solution for any cyber-criminal activity and the act will be an effective strategy in place as a restorative solution should loss of data, hacking or similar actions occur.
As 2021 continues to be affected by Covid-19 in South Africa and many businesses are still working from home, data backups, for private or business, should be as essential as any sanitiser or face mask. To prevent data loss, as a suggestion, we encourage you to try this simple 3-2-1 rule that can aid as a preventative measure to avoid data loss and information.
Avoid the loss of your data and information with a simple 3-2-1 rule!
Create 3 copies of your data/information,
Save copies on at least 2 storage solutions,
And 1 storage in a remote location!
At Oasis Intelligent IT Solutions, we are aware of the dangers and risks of unlawful cyber-activity. We are conscious of the importance of having a data backing system and safeguarding your information is something we take seriously. Contact us today to assist with infrastructure protecting and information backups through offsite, remote means, onsite measures, and managed services, we will ensure your information is backed up and kept secure.